The Virtual Sales Handbook: A Hands-on Approach to Engaging Customers Mante Kvedare

The Virtual Sales Handbook: A Hands-on Approach to Engaging Customers Mante Kvedare – Ebook Instant Download/Delivery ISBN(s): 9781119775768,1119775760, 978-1-119-77589-8

Product details:

• ISBN 13: 978-1-119-77589-8
• Author: Mante Kvedare

The global COVID-19 pandemic has radically changed how business-to-business companies interact with their customers. The traditional face-to-face meeting has quickly become a thing of the past―the virtual customer engagement model is the new normal. To secure existing and future revenue streams in the virtual B2B sales environment, companies must equip their commercial frontline with the confidence, skills, and tools necessary for effectively engaging customers virtually.

The Virtual Sales Handbook: A Hands-on Approach to Engaging Customers is designed for sales reps, commercial managers, customer relationship managers, and other customer-facing professionals working in the virtual realm. Step-by-step, readers learn to prepare for a virtual sales meeting, create compelling virtual presentations, build energy through effective openers, develop trust in the virtual world, drive impact through virtual meeting follow-up, and much more. Throughout the book, readers are provided with an abundance of tips and tricks, illustrative examples and case studies, and actionable strategies based on extensive implementation and upskilling experience.

Table contents:

Chapter 1: Navigating the World of Virtual Sales

Chapter 2: Overcoming the Barriers of Virtual Customer Interaction

Chapter 3: The Hybrid Sales Model

Chapter 4: Preparing for an Effective Virtual Sales Meeting

Chapter 5: Building Engaging Virtual Sales Meeting Storylines and Presentations

Chapter 6: Effective Virtual Customer Engagement

Chapter 7: Executing the Virtual Sales Meeting

Chapter 8: Leading the Transformation from Physical to Virtual Sales

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