Introduction to Hospitality Management 4th Edition – Ebook Instant Download/Delivery ISBN(s): 9781292021010,1292021012,9781292034263, 1292034262
Product details:
- ISBN-10: 1292034262
- ISBN-13: 9781292034263
- Author: John R. Walker, Josielyn T. Walker
Capturing the flavor and breadth of the industry, Introduction to Hospitality Management, Fourth Edition, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation. Devoting six chapters to management, the text focuses on hospitality and management and uses first-person accounts, corporate profiles and industry morsels to foster a student’s appreciation for the field. Throughout, author John R. Walker invites students to share this industry’s unique enthusiasm and passion. The text is organized into five sections: the hospitality industry and tourism; lodging; restaurants, managed services, and beverages; recreation, theme parks, clubs, and gaming entertainment; and assemblies and event management. Each section includes insight from industry professionals, contains up-to-date information on career opportunities, and includes many examples illuminating current industry trends and realities. Extensively revised and updated, this edition contains new photos, new page layouts, and new coverage on topics ranging from sustainability to globalization.
Table contents:
1. Introducing Hospitality
2. The Hotel Business
3. Rooms Division Operations
4. Food and Beverage Operations
5. Beverages
6. The Restaurant Business
7. Restaurant Operations
8. Managed Services
9. Tourism
10. Recreation, Attractions, and Clubs
11. Gaming Entertainment
12. Meetings, Conventions, and Expositions
13. Special Events
14. Leadership and Management
15. Control
16. Planning
17. Organizing
18. Communication and Decision Making
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