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Managing for Quality and Performance Excellence 11th Edition

Name: Managing for Quality and Performance Excellence 11th Edition
SKU: EB-36380932
Price: 25.00 USD
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Managing for Quality and Performance Excellence 11th Edition James R. Evans Digital Instant Download

Author(s): James R. Evans, William M. Lindsay

ISBN(s): 9780357442036, 0357442032

Edition: 11

File Details: PDF, 48.83 MB

Year: 2019

Language: English

SKU: EB-36380932 Category: Business & Economics - Management & Leadership Tags: James R. Evans, Managing for Quality, Performance Excellence, William M. Lindsay

Description

Managing for Quality and Performance Excellence 11th Edition- Ebook Instant Download/Delivery ISBN(s): 9780357442036,0357442032,9798214348339

Product details:

ISBN 13: 9798214348339
Author: James R. Evans William M. Lindsay

MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 11E helps you learn on your terms. This edition presents the latest developments in the field as you examine fundamental principles, criteria and the historic underpinnings of total quality. The authors provide a solid foundation for understanding and applying technical tools and performance excellence from an enterprise perspective. This digital resource gives you the flexibility to highlight key text, add notes and create custom flashcards. When it time to study, everything that has been flagged or noted can be gathered into an easily accessible guide. The Readspeaker feature reads text aloud, so you can learn on the go, wherever you are.

Table contents:

Chapter 1. Introduction to Quality

Chapter 2. Foundations of Quality Management

Chapter 3. Customer Focus

Chapter 4. Workforce Focus

Chapter 5. Process Focus

Chapter 6. Statistical Methods in Quality Management

Chapter 7. Design for Quality and Product Excellence

Chapter 8. Measuring and Controlling Quality

Chapter 9. Process Improvement and Six Sigma

Chapter 10. The Baldrige Framework for Performance Excellence

Chapter 11. Strategy and Performance Excellence