eTextbook 978-0273776208 Operations Management (7th Edition) – Digital Instant Dowload.
Product details:
- ISBN-10 : 0273776207
- ISBN-13 : 978-0273776208
- Author:
Operations management is important, exciting, challenging … and everywhere you look! Important, because it enables organisations to provide services and products that we all need. Exciting, because it is central to constant changes in customer preference, networks of supply and demand, and developments in technology.
Table contents:
Part One: INTRODUCTION
Chapter 1: Operations management
Chapter 2: Operations performance
Chapter 3: Operations strategy
Part Two: DESIGN
Chapter 4: Process design
Chapter 5: Innovation and design in services and products
Chapter 6: Supply network design
Chapter 7: Layout and flow
Chapter 8: Process technology
Chapter 9: People, jobs and organization
Part Three: DELIVER-PLANNING AND CONTROLLING OPERRATIONS
Chapter 10: The nature of planning and control
Chapter 11: Capacity management
Chapter 12: Inventory management
Chapter 13: Supply chain management
Chapter 14: Enterprise resource planning (ERP)
Chapter 15: Lean synchronization
Chapter 16: Project management
Chapter 17: Quality management
Part Four: IMPROVEMENT
Chapter 18: Operations improvement
Chapter 19: Risk management
Chapter 20: Organizing for improvement
Part Five: CORPORATE SOCIAL RESPONSIBILITY
Chapter 21: Operations and corporate social responsibility (CSR)
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