Communicating for Results: A Guide for Business and the Professions 11th Edition

Communicating for Results: A Guide for Business and the Professions 11th Edition – Ebook Instant Download/Delivery ISBN(s): 9781305280267,1305280261

Product details:

• ISBN: 9798214340036
• Author: Cheryl Hamilton

COMMUNICATING FOR RESULTS: A GUIDE FOR BUSINESS AND THE PROFESSIONS, 11th Edition, equips you with the basic concepts and techniques you need to successfully communicate in today’s business world, regardless of your current level of experience. Covering every aspect of the communication process, the text gives you a competitive edge in any business situation — using social media more effectively, conducting professional interviews, making skilled presentations with professional visual aids, assuming a leadership role, participating in successful teams, and more. Online video clips of common professional scenarios paired with chapter concepts give you a realistic view into the business world, while Polishing Your Career Skills features provide diagnostic tools to help you sharpen your skills.

Table contents:

Chapter 1. Communication and Ethics at Work: What Should You Know?

Chapter 2. Organizations in the Workplace: Which Ones Fit You Best?

Chapter 3. Handling Conflict, Cultural Diversity, and Relationships

Chapter 4. Effective Listening

Chapter 5. Nonverbal Communication

Chapter 6. Anxiety, Technology, and Other Communication Obstacles

Chapter 7. Basic Information for All Types of Interviews

Chapter 8. The Employment Interview

Chapter 9. Small-Group Communication and Problem Solving

Chapter 10. Participation and Leadership in Teams

Chapter 11. Informative Presentations: Plan, Research, Organize, and Deliver

Chapter 12. Verbal and Visual Supporting Materials

Chapter 13. Persuasive Presentations: Individual or Team

Chapter 14. Written Communication

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