Communication Essentials: The Tools You Need to Master Every Type of Professional Interaction 1st Edition – Ebook Instant Download/Delivery ISBN(s): 9781264278060,1264278063

Product details:

• ISBN-10: 1264278063
• ISBN-13: 9781264278060
• Author: Trey Guinn

A first in the new Business Essentials Series, this book is packed with must-know tools and strategies for the most important business (and life) skill of all—communication No matter how great your knowledge, expertise or experience, poor communication skills undermine your ability to get your message across, achieve your objectives, and build crucial relationships. To advance your career—and succeed in other aspects of life, as well—building theses skills is essential. In Communication Essentials, expert Trey Guinn takes you step-by-step through the process of improvement, from understanding the importance of message clarity to specific, goal-based strategies to develop and maximize your skills. In Part I: The Essentials, he covers the fundamentals, from why and how we communicate and what effective communication looks like to how it can all go wrong. In Part II: The Essentials Applied, he provides practical advice on identifying goals, owning your message, and anticipating how your audience will perceive you, the messenger. Finally, in Part III: Beyond the Essentials, you’ll find practical tips to help you communicate your way into a job, improve your digital communication, work through difficult conversations, and much more. Packed with insights, anecdotes, exercises, and Essential Takeaways to wrap up each chapter, Communication Essentials ensures you’ll walk away feeling fully equipped and prepared to put your skills into action right away.

Table contents:

PART I THE ESSENTIALS

1 Be a Communication Student for Life

2 Know Why and How We Communicate

3 Discover the “I” in Communicate

4 Understand That the Message Sent Is Not Always the Message Received

5 Commit to Being Effective

PART II THE ESSENTIALS APPLIED

Communication Self-Assessment

6 Your Communication Starting Point: Be Willing

7 Identify Your GOAL

8 Know Your AUDIENCE

9 Own Your MESSAGE

10 Anticipate How Your Audience Will Perceive You, the MESSENGER

11 Choose the Best MEDIUM for Your Message

PART III BEYOND THE ESSENTIALS

12 Communicate Your Way into a Job

13 Communicate on the Job and Up the Ladder

14 Improve Your Digital Communication

15 Communicate to Make and Maintain Social Relationships

16 Communicate Through Conflict and Difficult Conversations

17 Continue Learning to Keep Improving

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