Crucial Influence: Leadership Skills to Create Lasting Behavior Change 3rd Edition

Crucial Influence: Leadership Skills to Create Lasting Behavior Change 3rd Edition – Ebook PDF Instant Download/DeliveryISBN: 9781265050184, 126505018X

Product details:

• ISBN-10 ‏ : ‎ 126505018X
• ISBN-13 ‏ : ‎ 9781265050184
• Author: Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan; Al Switzler

The world-renowned leadership experts that brought us the leadership classic Crucial Conversations have fully updated their bestselling Crucial Influence (originally published as Influencer). In these pages, they reveal that fewer than one in eight behavior change efforts is successful―and most produce nothing more than wasted resources and organization-wide cynicism.

Table contents:

PART 1 HOW THE WORLD WORKS—AND HOW TO CHANGE IT

1 Leadership Is Influence

2 The Three Keys to Influence

 

PART 2 THE SIX SOURCES OF INFLUENCE

3 Help Them Love What They Hate

4 Help Them Do What They Can’t

5 Provide Encouragement

6 Provide Assistance

7 Reward with Care

8 Change the Environment

9 Become a Leader

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