(eBook PDF) Operations Management 3rd by Alex Hill – Digital Instant Dowload.

Product details:

• ISBN-10 ‏ : ‎ 0230362907
• ISBN-13 ‏ : ‎ 978-0230362901
• Author:  Terry Hill (Author), Alex Hill (Author)

Operations Management is an ideal text for courses requiring an in-depth yet accessible guide to operations management. This edition has been fully updated to provide coverage of service and manufacturing industries that reflects the modern business environment. Cases cover a range of global brands, ensuring students can apply theory to the real world.

Table contents:

PART ONE: INTRODUCTION
1 Managing Operations
2 Operations Strategy

PART TWO: DESIGNING AND DELIVERING SERVICES AND PRODUCTIONS
3 Designing Services and Products
4 Delivering Services
5 Making Products
6 Location and Layout

PART THREE: MANAGING OPERATIONS
7 Managing Capacity
8 Scheduling and Executing Operations
9 Managing Inventory
10 Managing Quality
11 Managing the Supply Chain

PART FOUR: IMPROVING OPERATIONS
12 Improving operations.