Failure Management: Malfunctions Of Technologies, Organizations, And Society 1st Edition by William B. Rouse – Ebook PDF Instant Download/DeliveryISBN: 0192644351, 9780192644350
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ISBN-10 : 0192644351
ISBN-13 : 9780192644350
Author: William B. Rouse
Failures are a common phenomena in civilization. Things fail and society responds, often very slowly, sometimes inappropriately. What kinds of things go wrong? Why do they go wrong? How do people and organizations react to failures, and what are the best ways to react? William B. Rouse takes an analytic approach to these questions and addresses eighteen well-known cases of high-consequence failures. He employs a multi-level framework to integrate findings across the case studies, and in turn uses these to outline a conceptual approach to integrated failure management. Though diverse in their causes and outcomes, his analysis shows that the conceptual design of an integrated approach to failure management can encompass each of the case studies, all of which would have benefitted from the same conceptual decision support architecture. This enables cross-cutting system design principles and practices, assuring that failure management in every new domain and context need not start with a blank slate.
Failure Management: Malfunctions Of Technologies, Organizations, And Society 1st Table of contents:
1. Introduction and Overview
Introduction
Definitions
Types of Failures
Case Studies of Failure
Framework For Analysis
Arguments That Follow
Chapter Overview
2. Multi-Level Framework
Introduction
Background
Application Examples
Methodology
Conclusions
3. Failures of Complex Systems
Introduction
Three Mile Island and Chernobyl
NASA Challenger and NASA Columbia
Exxon Valdez and BP Deepwater Horizon
Comparison across Case Studies
Anticipating Failures
Higher-Order Consequences
Conclusions
4. Failures of Complex Organizations
Introduction
Kodak and Polaroid
Digital and Xerox
Motorola and Nokia
Comparison Across Case Studies
Anticipating Failures
Creative Destruction
Conclusions
5. Failures of Complex Ecosystems
Introduction
AIDS and Opioids Epidemics
Great Depression and Recession
Population and Climate
Comparison Across Case Studies
Anticipating Failures
Conclusions
6. Multi-Level Analyses
Findings
Observations
Amended Multi-Level Framework
Computational Modeling
Interactive Visualizations
Conclusions
7. Failure Management
Background
Failure Management Tasks
Failure Surveillance and Control
Integrated Decision Support
AI For Failure Management
Conclusions
8. Enabling Change
Introduction
Decision Making
Decision-Making Vignettes
Reflections on Maintenance
Broader Perspectives
Enabling Change
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Failure Management,Malfunctions,Technologies,Organizations,William Rouse