Flawless Consulting – Ebook Instant Download/Delivery ISBN(s): 9781394177301,1394177305
Product details:
- ISBN-10 : 1394177305
- ISBN-13 : 978-1394177301
- Author(s):
An expert discussion of the timeless fundamentals and latest tools that form the foundation of successful influencing
Renowned consultant and author Peter Block delivers the latest and fourth edition of his best-selling Flawless Consulting, an intuitive and insightful step-by-step guide to the five phases of effective consulting. The book offers a deep exploration of the skills, tools, and behaviors required to successfully influence others. You’ll see exactly what you need to say and do to help others achieve their goals, whether you are an internal or external consultant or anyone in a leadership position who wants to build effective partnerships in business, healthcare, education, or community work.
Table contents:
CHAPTER 1: A Consultant by Any Other Name …
PART 1: Fundamentals
CHAPTER 2: Techniques Are Not Enough
CHAPTER 3: Being Right—Really
CHAPTER 4: Flawless Consulting
PART 2: Entry and Contracting
CHAPTER 5: Contracting Overview
CHAPTER 6: The Contracting Meeting
CHAPTER 7: Some Nuances of Contracting
CHAPTER 8: Some Agonies of Contracting
CHAPTER 9: The Internal Consultant’s Dilemma
PART 3: More Fundamentals
CHAPTER 10: Understanding Resistance
CHAPTER 11: Dealing with Resistance
CHAPTER 12: Technology: A Marriage of Myth, Convenience, and the Virtual Hour
PART 4: Discovery and Underlying Concerns
CHAPTER 13: From Diagnosis to Discovery
CHAPTER 14: Whole‐System Discovery
CHAPTER 15: Discovering Gifts, Capacities, and Acting on What We Know
PART 5: Analysis and the Decision to Act
CHAPTER 16: Focusing on the Picture
CHAPTER 17: Preparing for Feedback
CHAPTER 18: Managing the Meeting for Action
CHAPTER 19: Implementation
CHAPTER 20: The Structures of Engagement
PART 7: Extension, Recycle, or Termination
CHAPTER 21: Transformation Will Not Be Televised, Livestreamed, or Managed
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