Generalist Case Management: A Method of Human Service Delivery 5th Edition Marianne Tricia 9798214344560

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Product details: 

• ISBN-13: 9798214344560
• Author: Marianne Woodside, Tricia Mcclam

This practical text equips students with the fundamental information and skills needed to be effective case managers, covering such central issues as the responsibilities of case management, competencies needed for ethical and multicultural case management, participation in interdisciplinary and interorganizational teams, and engagement in advocacy and leadership. The first-person experience of a client and her case managers draws students into the text. To ensure that the book offers current and accurate information, the authors have continued to interview human service case managers nationwide about their jobs, skills, challenges, and clients. These interviews, combined with current research and numerous case studies, make GENERALIST CASE MANAGEMENT: A METHOD OF HUMAN SERVICE DELIVERY, 5th Edition, realistic and relevant. The text also aligns with NASW case management standards and helps to prepare students for earning C-SWMC certification and the HS-BCP credential.

Table of contents:

Chapter 1. Introduction to Case Management

Chapter 2. Historical Perspectives on Case Management

Chapter 3. Methods of Delivering Case Management Services

Chapter 4. Ethical and Legal Perspectives

Chapter 5. Working with Diverse Populations

Chapter 6. Assessment Phase of Case Management

Chapter 7. Effective Intake Interviewing Skills

Chapter 8. Service Delivery Planning

Chapter 9. Building a Case File

Chapter 10. Service Coordination

Chapter 11. Working within the Organization Context

Chapter 12. The Case Manager’s Professional Growth and Development

Chapter 13. At-Risk Populations and Case Management

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