Healthcare’s Path Forward: How Ongoing Crises Are Creating New Standards for Excellence

Healthcare’s Path Forward: How Ongoing Crises Are Creating New Standards for Excellence – Ebook Instant Download/Delivery ISBN(s): 9781264942404,1264942400

Product details:

• ISBN-10 ‏ : ‎ 1264942400
• ISBN-13 ‏ : ‎ 9781264942404
• Author: Thomas H. Lee

The goal of healthcare has always been to reduce suffering, but three perfect storms of recent years―the health storm produced by the Covid-19 pandemic; the economic storm that resulted from its disruptions; and the social storm that followed the murder of George Floyd, which sparked fresh outrage at longstanding inequities―have sharpened and added important nuances to our understanding of what that means. In Healthcare’s Path Forward, Thomas Lee explores how the work of healthcare is being transformed by a deeper knowledge of what suffering means for patients, their families, and healthcare providers themselves.

Table contents:

PART I THE RECENT PAST (2020–2022)

CHAPTER 1 Crisis upon Crisis

CHAPTER 2 Healthcare’s Immediate Responses

PART II THE ROAD AHEAD

CHAPTER 3 Enduring Challenges

CHAPTER 4 The Long-Term Response to Change

CHAPTER 5 New Approaches to Leadership and Management

PART III EXCELLENCE IN THE FUTURE: GOING DEEPER AND BROADER

CHAPTER 6 Earning the Trust of Patients

CHAPTER 7 Earning the Trust of the Workforce

CHAPTER 8 Broader and Deeper Safety

CHAPTER 9 Diversity, Equity, and Inclusion as Social Capital

CHAPTER 10 Consumerism

CHAPTER 11 The New Marketplace

CHAPTER 12 New Skills for the Era Ahead

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