Human Relations: Strategies for Success

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Product details:

• ISBN-10 ‏ : ‎ 0073524689
• ISBN-13 ‏ : ‎ 978-0073524689
• Author: Lowell Lamberton, Leslie Minor-Evans

Human Relations: Strategies for Success 5e by Lowell Lamberton and Leslie Minor will help you prepare for this changing world. This text covers time-tested, research-based social science and management principles, as well as newer theories and philosophies of human relations drawn from management theory, group theory, personality theory, and relationship theory. More than ever, effective human relations skills are crucial to business success as organizations grow and compete in a global business environment. Employees must have the knowledge and skill to adapt to a workplace where change is frequent and inevitable.

Table contents:

Part 1: Human Relations and You

1. Human Relations: A Background

2. Self-Concept and Self-Esteem in Human Relations

3. Self-Awareness and Self-Disclosure

4. Attitudes and Values in Human Relations

5. Motivation: Increasing Productivity

Part 2: Human Relations in Groups

6. Communication and Human Relations

7. Teamwork and Leadership

8. Achieving Emotional Control

Part 3: Building Your Human Relations Skills

9. Individual and Organizational Change

10. Creativity and Human Relations

11. Conflict Management

12. Stress and Stress Management

13. Your External and Internal Customers

Part 4: Thriving in a Changing World

14. Human Relations in a World of Diversity

15. Business Ethics and Social Responsibility

16. A Productive Workplace and Success