Humanizing Healthcare 1st edition by Summer Knight 1264267286 9781264267286

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ISBN-10 :  1264267286 

ISBN-13 :  9781264267286

Author: Summer Knight 

From a top healthcare futurist, frontline innovator, and Deloitte consultant comes a bold new vision for Humanizing Healthcare—hardwiring humanity at every point of care—that is good for people and good for business. Our nation’s healthcare and life science industry has changed dramatically over the past few decades—and not always for the better. In addition to rising costs and access challenges, the current system has caused needless suffering for patients and clinicians alike: physically, emotionally, financially, and socially. There have been numerous efforts to overhaul the system, but nothing has yet cured healthcare of its illnesses. In Humanizing Healthcare, paramedic-turned-physician executive and Deloitte Managing Director Summer Knight draws on her years of experience on the frontlines of healthcare to offer a powerful road map for real reform. Her refreshingly human approach to transforming our healthcare system provides practical strategies to: Identify core problems in the current system—and find the best workable solutions. Combine healthcare with social services—and build stronger networks of support. Use digital technology and virtual visits to provide expert care at lower costs. Empower healthcare consumers to make smarter choices in their treatment and purchasing options. Form therapeutic alliances between the clinical team (physicians and staff) and the home team (family and friends). Build a solid foundation for ongoing improvements that are truly sustainable, affordable, and humane. This is a clear, compassionate guide to how the industry can transform to embody a more human perspective and use it as a collective north star that will positively impact all stakeholders—consumers, providers, caregivers, staff, executives, shareholders, and the government—alike. Most importantly, this book will open your eyes to what’s possible when you create high-quality, deeply felt alliances that deliver consumer-driven care with value to all. Humanizing Healthcare is the future of health.

Humanizing Healthcare 1st Table of contents:

1 The Road to Humane Care
The Ride to Hell
A Body to Be Treated
Our Natural Support Network
Grieving to Humanizing
2 The Current State
“Just About” True Stories
3 + 1 Key Drivers Disrupting Healthcare
7 Transforming Healthcare Trends
Beyond the Transforming Healthcare Trends: Past to Future
3 Humanizing Healthcare
Captain of Your Ship
Why Humanize Healthcare?
Humanizing Healthcare: A North Star for the Industry
Therapeutic Alliances
The Cultural Shift
The Macro Changes Required to Humanize Healthcare
The Value of Humanizing Healthcare
4 The Human at the Center of Care
Engaging Consumers in a New Healthcare Ecosystem
Transforming the Relationship
Activating the Home Team
Activating Consumers with Multidimensional Solutions
Building It All Together
5 Healthfulness Hubs
The Tech Vernacular for Humanizing Healthcare
A New Approach
Healthcare Built Around Human Beings
Vignettes of Success: Humanized Healthcare in Action
The Ecosystem of the Future
Working with Networks
6 Why Humanized Healthcare Can Prevail
How Humanized Healthcare Is Different
Technology Won’t Save Us
The Real Choice
Empowering Consumers
It’s Good to Be Human
7 The Vernacular of Humanizing Healthcare

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Tags: Humanizing, Healthcare, Summer Knight, Deloitte consultant