Improving Processes for Health Care Delivery: Lessons from Johns Hopkins Medicine 1st Edition
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Improving Processes for Health Care Delivery: Lessons from Johns Hopkins Medicine 1st Edition – Ebook Instant Download/Delivery ISBN(s): 9783031190438, 3031190432
Product details:
- ISBN-10: 3031190432
- ISBN-13: 9783031190438
- Author: Chester Chambers, Maqbool Dada, Kayode Williams
This work prepares current and future managers and consultants focused on health care delivery systems to improve the efficiency of processes that deliver care. This material will help you manage capacity, improve patient flow, estimate process costs, and conduct experiments that lead to process improvement. Essential tools covered include process mapping and measurement, data collection and analysis, and the use of discrete event simulation as a tool for virtual experimentation and improvement. Tools are introduced with no assumption of prior training. Many examples of settings, problems, and solutions are presented, along with a generalized approach to process improvement that is specifically tailored to health care settings. Readings, exercises, and cases suitable for discussion or end-course projects are also provided. Writing is based on a decade of experience teaching at the MBA and MS levels, managing dozens of improvement processes, and a host of our prior scholarly publications, book chapters, and case studies.
Table contents:
Chapter 1 A Primer on Process Analysis for Health Care Delivery
Chapter 2 A Primer on Process Analysis for Health Care Delivery
Chapter 3 Special Issues in Process Analysis for Health Care: Shared Resources and Cycles
Chapter 4 Management of Queues
Chapter 6 A Process Improvement Process
Chapter 7 Discrete Event Simulations: Concepts, Metrics, and Canonical Models
Chapter 8 Case Study: Miller Pain Treatment Center
Chapter 9 Case Study: Collecting Activity Times Using a Real Time Location System
Chapter 10 Case Study: The RadOnc Clinic Expansion
Chapter 11 Case Study: Safe Birth Clinic
Chapter 12 Epilogue
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