Manage to Engage: How Great Managers Create Remarkable Results 1st edition by Pamela Hackett – Ebook PDF Instant Download/DeliveryISBN: 1119773894, 9781119773894
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Product details:
ISBN-10 : 1119773894
ISBN-13 : 9781119773894
Author : Pamela Hackett
The CEO of highly respected global consultancy Proudfoot shares her secrets to achieve your leadership license to operate and create businesses fit for people Manage to Engage: How Great Managers Create Remarkable Results provides leaders with a practical, business-proven approach for building stronger organizational ecosystems that achieve exceptional results and long-term prosperity. Packed with innovative tools and exercises that can be immediately applied in any management setting, in-person or virtually, this invaluable guide shows you how to create a movement of energized and enabled people who are truly engaged in their work. Author Pamela Hackett has advised, led, and supported people through major change for some of the world’s most prominent companies and brands throughout her 35 years in management consulting. In this must-read book, Pamela shares with you the one factor that underpins all performance improvement and transformation goals – be they operational, financial, cultural, or ultimately driven by your customer. It is to have a fully engaged workforce. She shares her passionate commitment to “people solutions” in business and operations improvement by teaching you how to place engagement at the center of both your leadership and your entire organization. Designed to infuse engagement into every part of your day-to-day role, this vital resource will help you: Raise your head from your technology, connect with people, and build strong relationships by following simple yet powerful concepts like the “HeadsUP High 5” Leverage active management and other behavior models to change the way your teams work with you, and motivate them strive for ‘best possible’ instead of ‘best practice’ Use the innovative “1.5.30 Connect” performance improvement framework to bring about measurable and meaningful change through engagement and replace your outdated annual performance review system Recognize and rapidly adapt to the post-COVID world of work where more people are working remotely— and connectivity and engagement is more crucial than ever before Manage to Engage: How Great Managers Create Remarkable Results should be required reading for anyone wanting to create great relationships at work, be genuinely connected to people, and power-up engagement levels to new highs.
Manage to Engage: How Great Managers Create Remarkable Results 1st Table of contents:
Introduction
The Times, They Are a-Changin’
Changing Your Advantage
Great Things Happen at the Intersection of People and Technology
Flat as a Pancake – Not Yet
But What if They Could?
People Are (Still) the Future of Business
A Moment Can Become a Movement
But Does It Have to Be This Way?
What Will Our Legacy Be?
Is It Culpability or Capability?
Engagement, the Quiet Revolution, the Needed Movement
How to Engage with This Book
CHAPTER 1: People Matter: We Need a Healthier Way of Working
No Connections in Range
Seeing People as Value and Valuable
We Need a New Scorecard That Drives Results
Work: A Four-Letter Word
Soul-Destroying Survey Findings
The Problem with Organizations Is O-r-g-a-n-i-z-a-t-i-o-n
I Love Being Managed! Not
Volunteerism: The New Competitive Advantage
Clean and Meaningful, Not Lean and Mean
If the Pants Fit, Wear Them
Fit and Healthy – The Human Competitive Edge
The Chariots Are on Fire
Good, Better, Best, Never Let It Rest…
The Workplace Scorecard – Scoring the Top, from the Bottom Up
Engage, Enable, Energize. What Does MI-9 Feel Like to People at Work?
Fueling Your Fitness Program
CHAPTER 2: The Ice Age: It’s Alive and Well at Work
A Few Bad Apples…
The Freezing of the Global Workforce
A World on the Run
Navigating the Perfect Storm
Skill Up or Sink
A Breath of Fresh Air
Second Acts
I’m Gonna Make You a Star
Don’t Forget to Look at Yourself
So How Do We Break the Cycle?
Start with Common Complaints That Undermine Employee Confidence
Bad News Sells
We’re All Looking for Value
People Are a Product of You
The Boss Is Dead, Long Live the Boss
Value Is as Value Does
The Way We’ve Been Managing Hasn’t Managed to Engage
Coming to a Workplace Near You: The Biggest Change Project Ever
Connecting with Generation C
CHAPTER 3: Manage to Engage: Building Street Cred
Beware Flying Monkeys!
Volunteering to Do More
Engagement Kicks in When Flying Monkeys Are Kicked Out
Engage Yourself
Go HeadsUp
A Total Ecosystem Approach
CHAPTER 4: Fair Trade: An “F” You Should Be Proud Of
Fair Is as Fair Does
Aussie Rules
Fairest of Them All – Give the Gift of Time
Fair Trade in Action: Eight Active Management Behaviors
Under New Management
Applying Fair Trade: What Color Is Your Day?
Cut the Passion Police and Create Advantage
Rate your own engagement
CHAPTER 5: A Common Cause: Collecting Volunteers to Create a Movement
Causes Count
Reclaiming Our Sense of Purpose
Volunteering Your Passion
Users Don’t Adopt, People Do
Starting from Scratch
There Is No Cause Too Small
CHAPTER 6: Cleaning Up Your Workplace
Engaging in Cash, Cost, and Growth
Lean Isn’t Always Clean
Humanize. Optimize. Digitize. Healthy and Fit.
Step One in the Cleanup: Figure Out What Cheeses People Off
The Hairdryer, the Hotel, and the Bad-Hair Day
Recognizing the Signs
From Walk-the-Floor to Walkabout
From Process Mapping to Aerial Mapping
Why Is Aerial Mapping So Essential?
If You Must Focus on Cost, Study These Numbers
CHAPTER 7: Out Your Doubt and Boost Confidence
Business Is Consuming Our Confidence
I Have Confidence in Confidence Alone
Doubt Is Not Resistance
Turn the Lights On
Accelerate Confidence Building
One Word: When Less Is More
CHAPTER 8: Building Connections: Can You Hear Me?
You’re the Best Thing about Me
Playing Push-Me-Pull-Me
Don’t Break the Connection
Core Principles for Improving Connectivity
I’m a Change Junkie – Get Me Out of Here!
Time Is Precious – Use It Well
If You Want to Understand, Listen
One Foot in the Present and One Foot in the Future
Soul-Searching, a Change Is Gonna Come
Oh, and Don’t Forget to Be Human!
CHAPTER 9: The Strength in Numbers Is Collaboration
A Person Is a Person through Other People
Think Big
Make Your Mark
An Opportunity Shared Is an Opportunity Doubled
Supersize Me
Beyond Borders
Preparing the Way for Collaboration
Curators of Curiosity
Collaboration Takes Energy
Collaboration 4.0
Diversity – It’s about Collaboration, Not Just Race and Gender
CHAPTER 10: Building Community: 1 + 1 = 3
Communities’ Role in Riding Out Bad Times
Community Is King
Community Is a Unique Selling Proposition for Employers
CHAPTER 11: Growing Capability: We Yearn to Learn
Apply Learning Liberally
Coaching Is Another C
Supply Floaties
Somewhere over the Rainbow
How Are You Developing Your People?
Sometimes It’s Just about the Company We Keep
Test Your Capability to Build Capability
Future-Proofing the Business
CHAPTER 12: Freedom: The Great Facilitator
Freedom Comes from Being Empowered
Above All, Trust People
CHAPTER 13: Making a Difference: Engage. Enable. Energize.
Monetizing Effort: Creating a New Currency with MI-9
Engagement: The Future of Business Is Still People
The Past Will Never Again Predict the Future
Conclusion
So How Engaged Should Your Organization or Team Be?
Managing and Leading
Acknowledgments
About the Author
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Tags: Manage, Engage, Great Managers, Remarkable Results, Pamela Hackett, Proudfoot