Managing Crises: Responses to Large-Scale Emergencies – Ebook PDF Version

Managing Crises: Responses to Large-Scale Emergencies – Ebook PDF Version – Digital Instant Dowload.

Product details:

• ISBN-10 ‏ : ‎ 087289570X
• ISBN-13 ‏ : ‎ 978-0872895706
• Author: Arnold Howitt (Author), Herman Leonard (Author)

From floods to fires, tornadoes to terrorist attacks, governments must respond to a variety of crises and meet reasonable standards of performance. What accounts for governments’ effective responses to unfolding disasters? How should they organize and plan for significant emergencies? With fifteen adapted Kennedy School cases, students experience first-hand a series of large-scale emergencies and come away with a clear sense of the different types of disaster situations governments confront, with each type requiring different planning, resourcing, skill-building, leadership, and execution.

Grappling with the details of flawed responses to the LA Riots or Hurricane Katrina, or with the success of the Incident Management System during the Pentagon fire on 9/11, students start to see the ways in which responders can improve capabilities and more adeptly navigate between technical or operational needs and political considerations.

Table contents:

Part I. Prepared for the Worst? The Dilemmas of Crisis Management

1 Hurricane Katrina

2 SARS in Toronto

Part II. Structuring Crisis Response

3 The 1992 Los Angeles Riots

4 The Baltimore Tunnel Fire of 2001

5 The 9/11 Pentagon Emergency

Part III. Adapting to Novelty

6 The Hurricane Floyd Evacuation in Florida

7 The 2003 San Diego Firestorm

8 The Anthrax Crisis and the U.S. Postal Service

9 Wal-Mart’s Response to Hurricane Katrina

Part IV. Improving Performance: Dealing with Novelty and Cognitive Bias

10 The Forest Service and Transitional Fires

11 CDC Develops Its “Team B”

Part V. Anticipating Disaster: Event Planning

12 Security Preparations for the 1996 Centennial Olympic Games

13 Protecting the WTO Ministerial Conference of 1999

14 The Seattle Millennium Security Threat

15 Security Planning for the 2004 Democratic National Convention

Conclusion: High Performance in Emergencies: Two Modes of Operation

Index