(EBook PDF) Principles of Business Information Systems 14th edition by Ralph Stair, George Reynolds 9798214351155 full chapters

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ISBN-13 ‏ : ‎ 9798214351155

Author:  Ralph M. Stair  

Equip students with an understanding of core information systems (IS) principles and how these principles apply to today’s business with Stair/Reynolds’ PRINCIPLES OF INFORMATION SYSTEMS, 14E. This completely reorganized edition follows a backward design approach to ensure all content and assessments align to clear, measurable learning objectives. Students discover how IS can increase profits and reduce costs as they explore the latest developments in big data, business intelligence, cloud computing, cybercrime, e-commerce, enterprise systems, mobile computing, strategic planning, and systems acquisition and development. A new chapter on AI and automation clarifies machine learning, artificial intelligence, and natural language processing.

Principles of Business Information Systems 1st Table of contents:

Part 1. Information Systems in Business and Society
Chapter 1. Information Systems: People, Technology, Processes, and Structure
1-1. What Is an Information System
1-1a. Information Systems—a Means to Achieve Competitive Advantage
1-1b. Types of Information Systems
1-1c. Value Chain
1-2. Strategic Planning
1-2a. Information System Strategic Planning
1-3. Information Systems Careers
1-3a. Typical Information System Roles
1-3b. Shadow IT
1-3c. Continuous Education
Summary
Key Terms
Self-Assessment Test
Review and Discussion Questions
Business-Driven Decision-Making Exercises
Teamwork and Collaboration Activities
Career Exercises
Case Study.
Chapter 2. Secure Information Systems
2-1. The Threat Landscape
2-1a. Why Computer Incidents Are So Prevalent
2-1b. Perpetrators Most Likely to Initiate a Cyberattack
2-1c. Types of Attack Vectors
2-1d. Cyberattacks That Pose Serious Threats
2-1e. Consequences of a Successful Cyberattack
2-1f. Federal Laws for Prosecuting Computer Attacks
2-2. The CIA Security Triad
2-2a. Implementing CIA at the Organizational Level
2-2b. Implementing CIA at the Network Level
2-2c. Implementing CIA at the Application Level
2-2d. Implementing CIA at the End-User Level
2-2e. Detection of a Cyberattack
2-2f. Response
2-2g. Using a Managed Security Service Provider (MSSP)
2-2h. Computer Forensics
Summary
Key Terms
Self-Assessment Test
Review and Discussion Questions
Business-Driven Decision-Making Exercises
Teamwork and Collaboration Activities
Career Exercises
Case Study
Chapter 3. Corporate and Individual Accountability: Ethical, Legal, and Social Issues
3-1. What Is Ethics?
3-1a. Ethical Versus Legal
3-1b. Fostering Corporate Social Responsibility and Good Business Ethics
3-1c. Including Ethical Considerations in Decision Making
3-1d. Professional Code of Ethics
3-2. Information Systems and Privacy
3-2a. Measures Protecting Personal Data
3-2b. Web Site Privacy Policy
3-2c. Individual Efforts to Protect Privacy
3-3. Information Systems and Government Surveillance
3-3a. Federal Statutes That Protect Citizens from Government Surveillance
3-4. Information Systems and Freedom of Expression
3-4a. Measures Protecting Freedom of Speech
3-4b. Internet Censorship
3-5. Ethical Issues in Developing Quality Software
3-5a. Safety-Critical Systems
Summary
Key Terms
Self-Assessment Test
Review and Discussion Questions
Business-Driven Decision-Making Exercises
Teamwork and Collaboration Activities
Career Exercises
Part 2. Technology Infrastructure
Chapter 4. Hardware and Software
4-1. Anatomy of a Computer
4-1a. Processor
4-1b. Main Memory
4-1c. RAM and Cache
4-1d. Secondary Storage
4-1e. Input/Output Devices
4-1f. Output Devices
4-2. Computer System Classes
4-2a. Portable Computers
4-2b. Nonportable, Single-User Computers
4-2c. Servers, Mainframes, and Supercomputers
4-2d. Quantum Computers
4-3. Server Farm, Data Centers, and Green Computing
4-3a. Server Farms
4-3b. Data Center
4-3c. Green Computing
4-4. System Software
4-4a. Operating Systems
4-4b. Current Operating Systems
4-5. Application Software
4-5a. Overview of Application Software
4-5b. Software as a Service (SaaS)
4-5c. Personal Application Software
4-5d. Software Suites and Integrated Software Packages
4-5e. Other Personal Application Software
4-5f. Mobile Application Software
4-5g. Workgroup Application Software
4-5h. Enterprise Application Software
4-5i. Programming Languages
4-5j. Software Licenses
4-5k. Open-Source Software
4-5l. Software Upgrades
Summary
Key Terms
Self-Assessment Test
Self-Assessment Test Answers
Review and Discussion Questions
Business-Driven Decision-Making Exercises
Teamwork and Collaboration Activities
Career Exercises
Chapter 5. Database Systems and Data Management
5-1. Database Fundamentals
5-1a. Data, Information, and Knowledge
5-1b. The Value of Information
5-1c. Benefits Gained through Use of High-Quality Data
5-1d. The Data Hierarchy
5-1e. The Database Approach
5-1f. Database Activities
5-1g. Data Cleansing
5-1h. Database Design
5-2. Relational Databases
5-2a. Manipulating Data in a Relational Database
5-2b. SQL Databases
5-2c. Popular Relational Database Management Systems
5-3. Data Management
Summary
Key Terms
Self-Assessment Test
Self-Assessment Test Answers
Review and Discussion Questions
Business-Driven Decision-Making Exercises
Teamwork and Collaboration Activities
Career Exercises
Notes
Chapter 6. Business Intelligence: Big Data and Analytics
6-1. Big Data
6-1a. Sources of Big Data
6-1b. Big Data Uses
6-1c. Challenges of Big Data
6-2. Technologies Used to Manage and Process Big Data
6-2a. Data Warehouses, Data Marts, and Data Lakes
6-2b. NoSQL Databases
6-2c. Hadoop
6-2d. In-Memory Databases
6-3. Analytics and Business Intelligence
6-3a. Benefits Achieved from BI and Analytics
6-3b. The Role of a Data Scientist
6-3c. Components Required for Effective BI and Analytics
6-4. Business Intelligence and Analytics Tools
6-4a. Descriptive Analysis
6-4b. Predictive Analytics
6-4c. Optimization
6-4d. Simulation
6-4e. Text and Video Analysis
6-4f. Popular BI/Analytics Software
6-4g. Self-Service Analytics
Summary
Key Terms
Self-Assessment Test
Review and Discussion Questions
Business Driven Decision-Making Exercises
Teamwork and Collaboration Activities
Career Exercises
Case Study
Notes
Chapter 7. Networks: An Interconnected World
7-1. Network Fundamentals
7-1a. Network Topology
7-1b. Network Types
7-1c. Channel Bandwidth
7-1d. Network Latency
7-1e. Communications Media
7-1f. Communications Software
7-2. The Internet and World Wide Web
7-2a. How the Internet Works
7-2b. Accessing the Internet
7-2c. How the World Wide Web Works
7-2d. Client/Server Architecture
7-2e. Developing Web Content and Applications
7-2f. Internet and Web Applications
7-2g. Intranets and Extranets
Summary
Key Terms
Self-Assessment Test
Self-Assessment Test Answers
Review and Discussion Questions
Business-Driven Decision-Making Exercises
Teamwork and Collaboration Activities
Career Exercises
Notes
Chapter 8. Cloud Computing and the Internet of Things
8-1. Cloud Computing
8-1a. Public Cloud Computing
8-1b. Private Cloud Computing
8-1c. Hybrid Cloud Computing
8-1d. Autonomic Computing
8-2. The Internet of Things (IoT)
8-2a. Examples of IoT
8-2b. Enabling Connectivity with 5G
8-2c. Business Benefits of IoT
8-2d. Types of IoT Applications
8-2e. Potential Issues with IoT Applications
Summary
Key Terms
Self-Assessment Test
Self-Assessment Test Answers
Review and Discussion Questions
Business-Driven Decision-Making Exercises
Teamwork and Collaboration Activities
Career Exercises
Part 3. Business Information Systems
Chapter 9. E-Commerce
9-1. An Introduction to E-Commerce
9-1a. Categories of E-Commerce
9-1b. Business-to-Business (B2B) E-Commerce
9-1c. Business-to-Consumer (B2C) E-Commerce
9-1d. Consumer-to-Consumer (C2C) E-Commerce
9-1e. E-Government
9-2. Introduction to M-Commerce
9-2a. M-Commerce in Perspective
9-2b. M-Commerce Sites
9-3. Advantages of E-Commerce
9-3a. Reach New Customers
9-3b. Reduce Costs
9-3c. Speed the Flow of Goods and Information
9-3d. Increase Accuracy
9-3e. Improve Customer Service
9-4. Multistage Model for E-Commerce
9-4a. Search and Identification
9-4b. Select and Negotiate
9-4c. Purchase Products and Services Electronically
9-4d. Deliver Products and Services
9-4e. After-Sales Service
9-5. E-Commerce Challenges
9-5a. Dealing with Consumer Privacy Concerns
9-5b. Overcoming Consumers’ Lack of Trust
9-5c. Overcoming Global Issues
9-6. E-Commerce and M-Commerce Applications
9-6a. Wholesale E-Commerce
9-6b. Manufacturing
9-6c. Marketing
9-6d. Advertising
9-6e. Bartering
9-6f. Investment and Finance
9-6g. Banking
9-6h. Online Personalized Shopping
9-7. Strategies for Successful E-Commerce and M-Commerce
9-7a. Defining an Effective E-Commerce Model and Strategy
9-7b. Defining the Functions of a Web Site
9-7c. Establishing a Web Site
9-7d. Building Traffic to Your Web Site
9-7e. Maintaining and Improving Your Web Site
9-8. Technology Infrastructure Required to Support E-Commerce and M-Commerce
9-8a. Hardware
9-8b. Web Server Software
9-8c. E-Commerce Software
9-8d. M-Commerce Hardware and Software
9-8e. Electronic Payment Systems
Summary
Key Terms
Self-Assessment Test
Self-Assessment Test Answers
Review and Discussion Questions
Business-Driven Decision-Making Exercises
Teamwork and Collaboration Activities
Career Exercises
Notes
Chapter 10. Enterprise Systems
10-1. Transaction Processing Systems
10-1a. Traditional Transaction Processing Methods and Objectives
10-1b. Transaction Processing Systems for Entrepreneurs and Small- and Medium-Sized Enterprises
10-1c. Transaction Processing Activities
10-2. Enterprise Systems
10-2a. Enterprise Resource Planning
10-2b. Advantages of ERP
10-2c. Leading ERP Systems
10-2d. Supply Chain Management (SCM)
10-2e. Customer Relationship Management
10-2f. Product Lifecycle Management (PLM)
10-2g. Software Product Planning and Development
10-2h. Overcoming Challenges in Implementing Enterprise Systems
10-2i. Hosted Software Model for Enterprise Software
Summary
Key Terms
Self-Assessment Test
Self-Assessment Test Answers
Review and Discussion Questions
Business-Driven Decision-Making Exercises
Teamwork and Collaboration Activities
Career Exercises
Chapter 11. Artificial Intelligence (AI) and Automation
11-1. Overview of Artificial Intelligence
11-1a. Artificial Intelligence in Perspective
11-1b. Nature of Intelligence
11-1c. Expert Systems
11-1d. Vision Systems
11-1e. Other AI Applications
11-1f. Artificial Neural Networks
11-1g. AI and Employment
11-2. Machine and Natural Language
11-2a. Machine Learning Training
11-2b. Machine Learning Across Industries
11-2c. Natural Language Processing
11-2d. Brain Computer Interface
11-3. Robotics
11-3a. Industrial Robots
11-3b. Industry Applications
11-3c. What’s Next
Summary
Key Terms
Self-Assessment Test
Review and Discussion Questions
Business-Driven Decision-Making Exercises
Teamwork and Collaboration Activities
Career Exercises
Case Study
Part 4. Planning, Implementing, and Managing Information Systems
Chapter 12. Strategic Planning and Project Management
12-1. Strategic Planning
12-1a. Analyze Situation
12-1b. Set Direction
12-1c. Define Strategies
12-1d. Deploy Plan
12-1e. Setting the Information System Organizational Strategy
12-1f. Identifying IS Projects and Initiatives
12-1g. Prioritizing IS Projects and Initiatives
12-2. Innovation & Change in the Organization
12-2a. Innovation
12-2b. Reengineering and Continuous Improvement
12-2c. Organizational Culture and Change
12-2d. User Satisfaction and Technology Acceptance
12-2e. Diffusion of Innovation Theory
12-3. Project Management
12-3a. Project Variables
12-3b. What Is Project Management?
12-3c. Project Management Knowledge Areas
Summary
Key Terms
Self-Assessment Test
Self-Assessment Test Answers
Review and Discussion Questions
Business-Driven Decision-Making Exercises
Teamwork and Collaboration Activities
Career Exercises
Chapter 13. System Acquisition and Development
13-1. Subscribe vs. Buy vs. Build
13-2. Software as a Service (SaaS)
13-2a. Advantages of Saas
13-2b. Disadvantages of Saas
13-3. Buying Off-The-Shelf-Software
13-3a. Package Evaluation Phase
13-3b. Finalize Contract
13-3c. Integration and Testing
13-3d. Implementation
13-4. Waterfall System Development Process
13-4a. System Investigation
13-4b. System Analysis
13-4c. System Design
13-4d. Construction
13-4e. Integration and Testing
13-4f. Implementation
13-4g. System Operation and Maintenance
13-5. Agile Development

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