The New Automation Mindset The Leadership Blueprint for the Era of AI For All 1st Edition by Vijay Tella – Ebook PDF Instant Download/Delivery: 9781119898764, 1119898765
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• ISBN 10:1119898765
• ISBN 13:9781119898764
• Author:Vijay Tella
The New Automation Mindset
The Leadership Blueprint for the Era of AI-For-All
Explore the true potential and impact of business automation
Digital transformation of the business landscape is well underway, and businesses are being reshaped faster than ever before. Agility and adaptability are now critical components of these business’ survival. But building these traits requires a holistic approach with an unrelenting focus on automation. How does one go about developing that focus?
In The New Automation Mindset: The Leadership Blueprint for the Era of AI-for-All, renowned entrepreneur and tech strategists Vijay Tella, Scott Brinker, and Massimo Pezzini deliver a guide to implementing automation in the real world, avoiding jargon and vague bromides in favor of concrete examples of the successful integration of automated technologies and descriptions of the positive results they had on the companies that deployed them.
In the book, you’ll also find:
Hands-on advice for C-suite executives, front-line managers, and everyday employees to implement effective automation frameworks
Insightful explorations of the innovation and growth advantages of automation
Deep treatments of how automation is about more than just RPA–or Robotic Process Automation–and efficiency
An inspiring and practical presentation of one of the most essential topics in business today, The New Automation Mindset will earn a place on the bookshelves of founders, entrepreneurs, managers, shareholders, tech enthusiasts, knowledge workers, and anyone else with an interest in digital transformation and commerce.
The New Automation Mindset The Leadership Blueprint for the Era of AI For All 1st Table of contents:
Do We Follow Systems or Task Thinking?
Do We Embrace Change or Fear Breaking Things?
Is Automation a Team Sport or Exclusive to Specialized Experts?
Generative AI + Cloud‐native Automation Changes Everything
The Blueprint for the New Automation Mindset: Enterprise Automation and Generative AI
The New Era of Digital
A Roadmap to the New Automation Mindset
Notes
PART 1: The New Automation Mindset
CHAPTER 1: The New Era of Automation
Many Restaurants Would Have Been Toast Without Toast
Going Beyond Adaptation
A New Organizational Mindset
Unleashing the New Automation Mindset
Walking the Walk
Notes
CHAPTER 2: The Process Mindset
The Task Mindset vs. the Process Mindset
The Power of the Humble Checklist
The Integration Fragmentation
Notes
CHAPTER 3: The Growth Mindset
Built to Last vs. Built for Change
Process Variance vs. Adaptability
Overbuilding the Swing Set
When Stuff Hits the Fan
The Growth Mindset in Action
An Epic Scale of Change
Notes
CHAPTER 4: The Scale Mindset
Working in the Shadows—Without IT
Transformation Cannot Be Limited to IT
Embrace Scale, Empower the Company
A Democratization Revolution
Notes
PART 2: Architectural Underpinnings
CHAPTER 5: Orchestration
Approaches to Automation
The Jobs to Be Done
Orchestration’s Building Blocks
Technical Capabilities Required for Orchestration
An Enterprise’s Central Nervous System
Notes
CHAPTER 6: Plasticity
The Rigid Company
Less Machine, More Brain
Breaking the Mold
Putting It All Together
Notes
CHAPTER 7: Democratization
Balance Different Skill Sets for Success
Find Balance
Bring Together IT and Business
Make Governance Your Friend
Governance in the Era of AI for All
Find Common Ground
Unlock the Untapped Potential
Notes
PART 3: A Practitioner’s Guide to World Class Automation
CHAPTER 8: Mastering Your Automation Journey
The Five Towers of Automation
Innovative Automations
Inspiration for Automation
Note
CHAPTER 9: The Back Office
Unlocking Business Value for Back Office Functions
Automation Use Case: IT Service Management
Automation Use Case: Streamlining Incident Management
Automation Use Case: Fine Payment Reporting
Automation Use Case: Automated Cash Reconciliation
The Power of Back‐office Automation
Back Office Is the Foundation of Every Company
Notes
CHAPTER 10: The Front Office
Company Impact Begins in the Front Office
The Rise of RevOps
Automation Use Case: Lead Management
Automation Use Case: Food Delivery and Loyalty Rewards
Automation Use Case: Deal Desk
Notes
CHAPTER 11: The Employee Experience
Automating Delightful Experiences
Automation Use Case: New Employee Onboarding
Automation Use Case: Overcoming Context Shifting Fatigue
Automation Use Case: Onboarding in the Gig Economy
The Future of Work
Notes
CHAPTER 12: The Customer Experience
Design CX Automations with People in Mind
Automation Use Case: Customer Portal
Automation Use Case: Frictionless Customer Check‐in
The Future of CX
Notes
CHAPTER 13: Supplier Operations
Supply Chain Process Automation Opportunities
Automation Use Case: Seamless, Self‐service Returns
Automation Use Case: Digital Supply Chain
Automation Use Case: Robots Roaming the Aisles
The Supply Chain of the Future
From Partnerships to Platforms
Notes
CHAPTER 14: The Platform‐Driven Business
Method #1: The Data Platform
Method #2: The GTM Platform
Method #3: The Services Platform
Method #4: The Operations Platform
Bring Fresh Thinking to Traditional Business
Notes
Additional Bibliography
PART 4: Making it Happen
CHAPTER 15: The Enterprise AI Platform
The Challenges of Generative AI in the Enterprise
The Platform for Actionable Generative AI
Input Method Capabilities
Execution Engine
Key Characteristics
Enterprise‐grade Capabilities
CHAPTER 16: The Automation Ecosystem
Automation Tools
A Look at a Hypothetical Process
(The Not So) End‐to‐end Automation
The Rise of Enterprise Automation
CHAPTER 17: Enterprise Automation
Enterprise Automation Platform
Architectural Styles
Pillars of Enterprise Automation
Unite Teams Through a Common Platform
CHAPTER 18: The New Operating Model
Choosing the Right Operating Model
Leading the Change
Note
CHAPTER 19: The Future of the Enterprise
From the Brink of Extinction to an IPO
Using Pandemic Momentum to Push Upmarket
The Future of the Enterprise and Becoming Unstoppable
Notes
CHAPTER 20: The New Career Paths
The Explosion of Economic Value
How Automation Is Changing Career Paths
Operation Roles and the Wonderful World of BigOps
How IT Roles Will Grow in Value
Become a Catalyst
The Stakes Are High!
Notes
Appendix A: Key Roles for Democratization
Acknowledgments
About the Authors
Vijay Tella
Scott Brinker
Massimo Pezzini
Index
End User License Agreement
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