The Root Cause: Rethink Your Approach to Solving Stubborn Enterprise-Wide Problems 1st Edition – Ebook Instant Download/Delivery ISBN(s): 9781264274604,1264274602

Product details:

• ISBN-10: 1264274602
• ISBN-13: 9781264274604
• Author: Hans Norden

“Impeccably researched and astoundingly insightful, The Root Cause reveals how to go from ‘putting out fires’ to finding true, lasting solutions . . . A must-read guide for executives and leaders at any stage of their career!” ―Marshall Goldsmith, Thinkers50 #1 Leadership Thinker and #1 New York Times bestselling author of Triggers Businesses—large and small—have their day-to-day operations disrupted by new and unforeseen circumstances. Typically, these disruptions manifest themselves in many forms, such as disappointing top-line results, low employee engagement, the war for talent, a lack of creativity and innovation, eroding profit margins, price wars, fraud, and ethics violations. Such unintended and unwanted effects are mere symptoms of a dysfunctional business system. That means their root causes are inherent to that system’s design, structure, or organization, implementation or operation, maintenance, and management, which are all exclusive executive responsibilities. Until executives adapt and adjust their business systems accordingly, these problems will keep recurring―prompting the erroneous belief they are without solution. In this groundbreaking guide, change-management consultant Hans Norden challenges you to rethink your approach to solving stubborn enterprise-wide problems by demonstrating that real solutions are in fact readily available. Rather than prescribing HOW to solve a dysfunctional system’s countless symptoms, he describes WHY systemic problems occur and keep manifesting in one form or another.

Table contents:

PART I CEO EFFECTIVENESS

CHAPTER 1 The Peter Principle at Work

CHAPTER 2 Top Three Business Gremlins That Sabotage CEO Effectiveness

CHAPTER 3 Four More Business Gremlins That Handicap Executive Performance

CHAPTER 4 Mind Shift: The Antidote to the Peter Principle

PART II BUSINESS MECHANICS

CHAPTER 5 Stewardship and Craftsmanship

CHAPTER 6 The Journey—Function

CHAPTER 7 The Vehicle—Form

CHAPTER 8 The Destination—Itinerary for Arrival

CHAPTER 9 Business Governance

CHAPTER 10 Role of the Chief Executive

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